PRIVACY POLICY

1. Personal Identification Information

You can browse our website (www.scyllallc.com) without providing personal details. However, to access certain services, we may request:

• Name

• Contact number

• Email address

• Company name and website

• Industry

• Other relevant information

As a service company, we may collect:

• IP addresses

• Website traffic sources

• Device identifiers

• Browser information

• Usage information

• Cookies

• Location (if available)

This information helps us understand our audience better and tailor content and services to meet their needs effectively.

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2. Use of Personal Information

We use personal data strictly for the following purposes:

• Responding to inquiries or support requests

• Addressing security concerns

• Conducting business operations that require basic information

• Protecting legal rights

We do not sell or share personally identifiable information (PII) without your explicit consent. Users are responsible for any confidential data they choose to share publicly.

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3. Sharing User Information

Scylla Solutions does not sell or share personal data for profit. We only share anonymized data or necessary details when required to:

• Deliver our services effectively

• Support advertising or marketing activities

• Comply with legal requirements

We uphold high data protection standards when handling and sharing any user information.

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File Complaint to Scylla or The Joint Commission

To file a complaint, please contact us at via email at scyllaHR@scyllallc.com, Scylla Solutions will address your concerns in accordance with our established complaint resolution policy and make every effort to resolve the matter promptly and fairly.

If you believe your complaint has not been resolved to your satisfaction, you may escalate the issue by contacting The Joint Commission at https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/. Scylla Solutions strictly prohibits any form of retaliation against individuals who submit complaints in good faith.

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4. SMS Consent & Communication Policy

SMS Terms & Conditions

1. Consent & Privacy:

• Phone numbers obtained through SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.

2. Types of SMS Communications:

If you have opted to receive SMS messages from Scylla Solutions you may receive:

• Interview reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers (if applicable)

Example: “Hello, this is a reminder of your upcoming interview with [Company] at [Location] on [Date] at [Time]. Reply STOP to opt out.”

3. Message Frequency:

• Frequency of messages varies based on the nature of communication (e.g., up to 4 messages per week for job opportunity updates).

4. Standard Messaging Fees:

• Standard message and data rates may apply depending on your carrier’s pricing plan.

5. Opt-In Methods:

You can opt in to receive SMS messages by:

• Verbal consent during a conversation

• Submitting an online form

• Completing a paper form

6. Opt-Out Methods:

• You can opt out anytime by replying "STOP" to any SMS message.

• Alternatively, contact us directly to remove your number from our messaging list.

7. Additional Disclosures:

• Message frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

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5. Policy Updates & User Responsibility

As an evolving organization, Scylla Solutions reserves the right to update this privacy policy as needed. We encourage users to review it periodically for any changes.

By using our website, services, social media channels, or third-party applications, you consent to this Privacy Policy and our Terms of Use. If you do not agree with any part of this policy, please refrain from using our services. Continued use constitutes acceptance of this Privacy Policy.

Scylla Solutions is not responsible for the use of our services by individuals who do not accept these terms.